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CAD Admin Services

Logis IDS and Zoll Rescuenet CAD Admin Services

Streamlined CAD Management for EMS Operations

Computer Aided Dispatch (CAD) systems are the backbone of any EMS operation. They drive field deployment, response times, and coordination across your agency. But managing the complexity of a CAD system requires daily oversight, technical expertise, and a clear understanding of operational priorities. That’s where VLI comes in.

Our Logis IDS and Zoll Rescuenet CAD Admin Services allow your agency to stay focused on care, not code.

At VLI Tech, we provide comprehensive CAD administration support, from system configuration and unit management to workflow optimization and vendor coordination. Whether you’re running a 24/7 dispatch center or a hybrid model, we act as an extension of your team, making sure your CAD system supports your goals, not slows you down.

What We Provide:

  • CAD system monitoring & maintenance Unit, station, and zone configurations Workflow rules & dispatch logic optimization
  • Incident type code and CAD to ePCR mapping
  • Integration oversight (ePCR, AVL, billing) Vendor communications and change management
  • Never talk to your Vendor's Level 1 support tech again!
  • System performance analysis and reporting

You don’t have to carry the cost of hiring or training a full-time CAD administrator. With our support, you gain dedicated expertise without long-term overhead, allowing you to stay agile and responsive in a demanding EMS environment.

Let us handle the backend, so your teams can focus on the front line.

WHY CHOOSE VLI TECH?

Using a fun and energetic approach, we tackle issues proactively and follow through on every commitment, delivering transformative, client-focused solutions featuring the latest technologies. 

 

Call: 281-763-7280

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HOW CAN WE ASSIST YOU?

We understand your unique operational challenges. Let us simplify your tech, secure your systems, and provide the specialized EMS support you need—so you can focus on saving lives. Contact VLI Tech today!

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VLI Tech

Thank you for your interest in our company. Complete the form below to send us an email, or simply give us a call. We’re looking forward to working with you.

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