The First Step to EMS Workflow Optimization: Redefining Ownership
In many EMS agencies, real progress does not start with new equipment or another dashboard. More often, it begins with a small but powerful shift in perspective, from asking “What system is failing?” to asking “Where does ownership actually stop?” It is a subtle change, but an important one. That question opens the door to […]
From Confusion to Clarity: How EMS Leaders Can Take Control of Their Data in 2026
As a new year begins, EMS leaders across the country are setting goals, refining workflows, and searching for ways to work smarter—not harder. But for many, one persistent challenge continues to derail progress: data confusion. You’ve got multiple systems feeding you volumes of information—CAD, ePCR, billing, operations—but does it all actually tell a clear story? […]
Join Us at Trauma Soft Evolve 2026 | Orlando, FL | February 2–4
The future of EMS isn’t being built in isolation, it’s being shaped through shared experience, honest conversation, and practical innovation. Come and see VLI Tech at the Trauma Soft Evolve conference. It’s a place where EMS professionals, leaders, and technology partners come together to learn from one another and influence what comes next for our […]
Why EMS Professionals Trust Texas EMS Conference—and VLI Tech’s EMS Technology Solutions
The Texas EMS Conference 2025 once again proved to be a major gathering point for EMS professionals from around the country. Held in Fort Worth, TX, this year’s conference reminded us all of the value of education, connection, and the technology that keeps EMS agencies moving forward. If you missed this year’s event, now is […]
From LifePak to AI: Reflections on EMS Technology History and Progress
A Blast from the Past (and the Heart) I stumbled across a short film called Five Minutes to Live on social media the other day—shared by the Texas Archive site. It turned out to be one of the most enjoyable 17 minutes I’ve watched in quite some time. What struck me most wasn’t just the […]
Should EMS Say Goodbye to Passwords?
The world of authentication is changing fast, and Microsoft is leading the charge. As of 2025, Microsoft is phasing out passwords in favor of passkeys and password-less sign-ins. They’re not alone. Google, Apple, Amazon, and many others are adopting the same approach, backed by global standards from the FIDO Alliance. For EMS organizations, especially those […]
CELEBRATING RESILIENCE AND PREPAREDNESS AT ACUTE RECUE AND TRANSPORT (ARS)
Celebrating Resilience and Preparedness at Acute Rescue and Transport (ARS) On October 21, 2024, one of VLI Tech’s valued private ambulance providers, Acute Rescue and Transport (ART) in Idaho, faced a significant challenge: an arson attack on their Pocatello station. ART, with four locations and a range of services from non-medical to air medical transport, […]
GRATEFUL FOR THE OPPORTUNITY TO MAKE A DIFFERENCE
Recently, VLI Tech has expanded our offerings to include Consulting, and it’s been incredibly rewarding to see the impact. One of our valued clients, Inspira Health Network, shared their experience working with us: “We recently engaged Susan Delsandro to assist Inspira Health Network (IHN) in transitioning our internal revenue cycle processes to our chosen third-party […]
SHOUT OUT FOR HARRIS COUNTY
When Hurricane Beryl slammed into southeast Texas as a Category 1 hurricane, it knocked out power for millions. The extreme heat, with a heat index soaring over 100 degrees, created hazardous conditions for the elderly, those with chronic medical conditions, and anyone working outside or trying to manage without air conditioning. Amidst these challenges, one […]
VLI SHOUT OUT FOR CAREFLITE
The global outage experienced by Microsoft on Thursday, July 18, 2024, was triggered by an issue with CrowdStrike’s Falcon Sensor software. This problem led to widespread disruptions and caused the ‘Blue Screen of Death’ to appear on Windows PCs. The news was everywhere for days. Thousands of flights were canceled or delayed. EMS systems around […]